What are your delivery times?
Orders are sent by 1st class post, we aim to dispatch within 1-3 working days, there may be delays at Christmas. Orders should arrive in around 2 working days of dispatch, but occasionally there might be a delay of up to 10 days.
** Update - please see postal delays information below **
Due to the Christmas rush at Royal Mail there are potentially delays and orders may not arrive before the 24th December 2023.
We are very sorry for the disruption, but it is completely out of our control and we really appreciate your patience.
If you need an order for Christmas or a specific date we would advise purchasing in plenty of time before, or not purchasing as there is unfortunately no time guarantee.
Do you ship internationally?
No, at the moment only UK postage is available through the website. International shipping is usually available through our Etsy store, but is currently switched off until further notice
Who designs the images?
The designs are all by Kate Elford, and copyright is not transferable with sales
Can items be personalised?
Sorry there is no personalisation service available on any items in the shop
What packaging do you use?
We are happy to report that no plastic packaging has been purchased for quite sometime now. Paper, card, paper tape and shredded label backing is used to send orders. Some products are wrapped in compostable card bags, but this is being minimised as much as possible. Items are sent in the smallest packaging possible as well.
Do you offer wholesale or bulk discounts?
Currently we don't. The difficulty is we try and keep prices as low as possible, which makes it tricky to discount things any further. If you are ordering more than a minimum of 50 of one item (excluding button badges), then please contact us.